Condor Success Stories Test

Condor Success Stories Test https://145642586.hs-sites-eu1.com/en/success-story A Post Test made to create the new Success Story template en Tue, 02 Jun 2026 14:15:13 GMT 2026-06-02T14:15:13Z en Streamlining Finnish National Language Certificate Administration with Conversational AI https://145642586.hs-sites-eu1.com/en/success-story/streamlining-finnish-national-language-certificate-administration-with-conversational-ai <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/streamlining-finnish-national-language-certificate-administration-with-conversational-ai?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/finnish%20national%20agency%20for%20education_logo.webp" alt="Finnish National Agency for Education logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The initial challenge</h2> <p>The Finnish National Agency for Education, a national development agency under the Ministry of Education and Culture, is facing an escalating challenge in meeting the growing demand for National Certificate of Language Proficiency tests. These exams are critical for a variety of purposes, including applying for Finnish citizenship, securing employment, and pursuing further education.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/streamlining-finnish-national-language-certificate-administration-with-conversational-ai?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/finnish%20national%20agency%20for%20education_logo.webp" alt="Finnish National Agency for Education logo" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The initial challenge</h2> <p>The Finnish National Agency for Education, a national development agency under the Ministry of Education and Culture, is facing an escalating challenge in meeting the growing demand for National Certificate of Language Proficiency tests. These exams are critical for a variety of purposes, including applying for Finnish citizenship, securing employment, and pursuing further education.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fstreamlining-finnish-national-language-certificate-administration-with-conversational-ai&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Matrix42 Intelligence Tue, 02 Jun 2026 14:14:13 GMT info@matrix42.com (Matrix42) https://145642586.hs-sites-eu1.com/en/success-story/streamlining-finnish-national-language-certificate-administration-with-conversational-ai 2026-06-02T14:14:13Z New Format Test https://145642586.hs-sites-eu1.com/en/success-story/new-format-test <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/new-format-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/o%20(1).png" alt="New Format Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>  </p> <h2>A clearer service experience across the university with Matrix42 Enterprise Service Management</h2> <p><span style="font-weight: bold;">Savonia University of Applied Sciences</span> is a large, multidisciplinary organization where support services assist thousands of users every day. The scale of operations requires clear processes and efficient service management. As service requests began arriving through multiple channels, Savonia recognized the need for a single service platform — one that would serve the entire organization, not just IT.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/new-format-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/o%20(1).png" alt="New Format Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>  </p> <h2>A clearer service experience across the university with Matrix42 Enterprise Service Management</h2> <p><span style="font-weight: bold;">Savonia University of Applied Sciences</span> is a large, multidisciplinary organization where support services assist thousands of users every day. The scale of operations requires clear processes and efficient service management. As service requests began arriving through multiple channels, Savonia recognized the need for a single service platform — one that would serve the entire organization, not just IT.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fnew-format-test&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> AI Customer Experience Fri, 20 Mar 2026 12:45:53 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/new-format-test 2026-03-20T12:45:53Z Savonia University of Applied Sciences - Matrix42 Success Story https://145642586.hs-sites-eu1.com/en/success-story/savonia-university-of-applied-sciences <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/savonia-university-of-applied-sciences?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/01_website-assets/success-stories/customer-images/20200116_093350_49433546528_o.jpg" alt="Savonia University of Applied Sciences Kuopio Campus" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>A clearer service experience across the university with Matrix42 Enterprise Service Management</h2> <p><span style="font-weight: bold;">Savonia University of Applied Sciences</span> is a large, multidisciplinary organization where support services assist thousands of users every day. The scale of operations requires clear processes and efficient service management. As service requests began arriving through multiple channels, Savonia recognized the need for a single service platform — one that would serve the entire organization, not just IT.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/savonia-university-of-applied-sciences?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/01_website-assets/success-stories/customer-images/20200116_093350_49433546528_o.jpg" alt="Savonia University of Applied Sciences Kuopio Campus" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>A clearer service experience across the university with Matrix42 Enterprise Service Management</h2> <p><span style="font-weight: bold;">Savonia University of Applied Sciences</span> is a large, multidisciplinary organization where support services assist thousands of users every day. The scale of operations requires clear processes and efficient service management. As service requests began arriving through multiple channels, Savonia recognized the need for a single service platform — one that would serve the entire organization, not just IT.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fsavonia-university-of-applied-sciences&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Service Management Service Desk Tue, 10 Feb 2026 06:07:09 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/savonia-university-of-applied-sciences 2026-02-10T06:07:09Z Third CS Test (Clone) https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test-clone <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test-clone?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Third CS Test (Clone)" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test-clone?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Third CS Test (Clone)" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fthird-cs-test-clone&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Service Management Service Providers Service Desk Self-service Tue, 10 Feb 2026 06:06:34 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test-clone 2026-02-10T06:06:34Z Third CS Test https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Third CS Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Third CS Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fthird-cs-test&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Service Management Service Providers Service Desk Self-service Tue, 10 Feb 2026 06:06:13 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/third-cs-test 2026-02-10T06:06:13Z Second CS Test (Clone) https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test-clone <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test-clone?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Second CS Test (Clone)" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test-clone?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Second CS Test (Clone)" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fsecond-cs-test-clone&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Service Management Service Providers Service Desk Self-service Tue, 10 Feb 2026 06:05:33 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test-clone 2026-02-10T06:05:33Z Second CS Test https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Second CS Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="Second CS Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Fsecond-cs-test&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> IGA ITSM IAM HR Service Management Finance Management Tue, 10 Feb 2026 06:04:49 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/second-cs-test 2026-02-10T06:04:49Z First CS Test (Clone) https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test-clone <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test-clone?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="First CS Test (Clone)" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test-clone?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/IT%20specialist%20explaining%20system%20(6).png" alt="First CS Test (Clone)" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Ffirst-cs-test-clone&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Customer Experience Chat Contract Management Tue, 10 Feb 2026 06:03:30 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test-clone 2026-02-10T06:03:30Z First CS Test https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/success-stories-atf-img.webp" alt="First CS Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <div class="hs-featured-image-wrapper"> <a href="https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test?hsLang=en" title="" class="hs-featured-image-link"> <img src="https://145642586.hs-sites-eu1.com/hubfs/success-stories-atf-img.webp" alt="First CS Test" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2>The Challenge</h2> <p>Fastweb is one of the biggest communications operators in Italy – offering a wide range of voice and data services to households and businesses.</p> <img src="https://track-eu1.hubspot.com/__ptq.gif?a=145642586&k=14&r=https%3A%2F%2F145642586.hs-sites-eu1.com%2Fen%2Fsuccess-story%2Ffirst-cs-test&bu=https%253A%252F%252F145642586.hs-sites-eu1.com%252Fen%252Fsuccess-story&bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Education Customers Digitalization Efecte Mon, 09 Feb 2026 18:34:15 GMT media@condoragency.com (Condor Agency) https://145642586.hs-sites-eu1.com/en/success-story/first-cs-test 2026-02-09T18:34:15Z